Shipping is FREE for all orders within the US

FAQs


Shipping

How much does shipping cost?

Our shipping costs and timelines are as follows:

USA:
Standard: Free shipping and delivery within 2-5 business days

FedEx Home Delivery: $17 and delivery within 1-6 business days

FedEx Priority Overnight: $50 and delivery the next day by 10:30am for business addresses, and 4:30pm for residential addresses. Only valid for orders placed from Monday-Thursday, otherwise order will only ship the following Monday.

Canada & International:

Standard: $10 and delivery within 3-10 business days

FedEx International Economy: $30 and delivery within 4-7 business days

FedEx International Priority: $40 and delivery within 1-4 business days

 

How can I track my order?

Once your order is confirmed and has been sent out we will send you a tracking code that you can use to track your order online.

 

Do you ship internationally?

Yes! For shipping to Europe, please visit our UK store (www.spazahome.co.uk) and for shipping to South Africa, please visit our SA store (www.spazahome.com)

 

Are there any import duties charges?

All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.

We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package, and we have no control over the process or additional charges associated with the delivery and importation of your order/package into your country. We do not benefit in anyway from these charges and we work closely with our carriers to ensure as few delays as possible.

 

Returns

Can I exchange an item by mail?

Yes. If you would like to return your purchase via mail, we will send you a return shipping label. Please note that you will be responsible for the cost of the shipping.

 

How long will my refund/exchange take?

For exchanges please allow 14 days for the delivery of your new item and for refunds, please allow 30 days for the refunded amount to reflect in your account.

 

Dish Covers

What size dish cover should I buy?

We have a variety of sizes to ensure that you find a size to fit any bowl. We have put together a handy size guide to help you select the right sizes for your home. Click here to view our size guide.

 

Do you make rectangular dish covers?

Our dish covers fit round and rectangular bowls and dishes. The cotton cover molds to the size of your dish, and the elastic will help secure it into place.

 

Are your covers coated?

Our covers are not coated with beeswax or another sealant. Our covers are made out of cotton and are designed to be breathable, so as to not let condensation and moisture build up in your dish. To find out more on how our dish covers work, read our handy blog post.